Returns will be accepted for defective items and items that have not been opened or installed and are postmarked within thirty (30) days of order date. Items can be exchanged or a full refund can be issued. If an item is defective, please call us at (661)432-2260 or email us [email protected] to request a return label. If wanting to return an unopened and uninstalled item, please contact Shepard Tactical Supply to get an RMA and information on how to ship back to us.
BY USING AND ORDERING FROM OUR SITE, USER AGREES TO THESE TERMS
Terms and Conditions
Firearm
Shipments
We ship only to
valid FFL dealers.
Firearms cannot
be shipped to a P.O. Box.
The customer is responsible for
knowing his/her state laws regarding firearm transfers. Contact your local FFL
dealer with any questions regarding the sale or transfer of firearms. Contact
your local FFL before ordering a firearm to verify their transfer fee and to
ensure they will receive your transfer. The customer assumes all responsibility
and cost for returned firearms due to FFL refusal or failure to receive.
If you order a handgun, Rifle,
stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU
MUST be:
·A legal resident of the state in
which you are ordering.
·21 years of age or older to
complete the transfer through your FFL.
Exceptions: Military personnel
stationed in a state other than their legal residence may purchase firearms
across state lines. Contact your local FFL receiving the transfer as you may
have to provide proof of deployment, residence, etc.
SHIPPING
RESTRICTIONS
·Please note that we DO NOT ship
standard-capacity magazines to the states with arbitrary
restrictions.
·We will not ship ANY items to
the District of Columbia (Washington D.C.).
·We will not ship ANY items
to the state of Massachusetts.
·We will not ship ANY AR or
AK Parts or Firearms (Including Receivers) to residents of Connecticut,
Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.
·We will not ship any AR or AK
parts to Denver, Colorado.
·Illinois: All
hand guns handgun having a barrel, slide, frame or receiver which is a die
casting of zinc alloy or other non-homogeneous metal that melts or deforms at a
temperature of less than 800 degrees Fahrenheit are prohibited.
·Minnesota: All
hand guns handgun having a barrel, slide, frame or receiver which is a die
casting of zinc alloy or other non-homogeneous metal that melts or deforms at a
temperature of less than 1,000 degrees Fahrenheit, of any material having an
ultimate tensile strength of less than 55,000 pounds per square inch, and of
any powdered metal having a density of less than 7.5 grams per cubic centimeter
are prohibited.
·We will not ship ANY AR or
AK Firearms (Including Receivers) to residents of Aurora, Highland Park,
Deerfield, or Cook County, Illinois.
·We will not ship any handguns to
CA that are not on the DOJ roster. This includes Single Shot Exemption
conversions.
·No AR parts will be shipped to
Connecticut. All such orders will be cancelled and the customer will be charged
a 5% fee.
·Stripped lower receivers will
NOT be shipped to the following states:
oColorado (Boulder, Denver, Vail)
oConnecticut
oMassachusetts
Complete AR and AK receivers
will NOT be shipped to the following states:
·California
·Colorado (Boulder, Denver, Vail)
·Connecticut
·Maryland
·New Jersey
·New York
Non-Compliant AR & AK models
will NOT be shipped to the following states:
·California (No “assault weapons”
can be shipped.)
·Colorado (Boulder, Denver, Vail)
·Connecticut
·Maryland
·New Jersey
·New York
Please note that we DO NOT ship
high-capacity magazines with firearms to the states listed above. We WILL NOT
replace high capacity magazines with state compliant magazines. We DO NOT offer
refunds in place of the magazines.
SHIPPING
RESTRICTION EXCEPTIONS
·Law enforcement officers must
provide both their credentials and a letterhead signed by their department's
superior officer stating that the firearm will be used in the execution of the
L.E.O.'s duties. We only recognize City Police Officers, County Sheriff
Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
·Some of the states listed above
may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
·We do NOT ship
directly to L.E.O.’s; the order must go to an FFL. We do NOT make
exceptions for this policy.
P.O.
Box Shipments/Restrictions
Firearms cannot
be shipped to a P.O. Box.
Shepherd Tactical Supply abides
by all Federal Regulations regarding hazardous material shipped through United
States Postal Service. A hazardous material is any article or substance
designated by the U.S. Department of Transportation as being capable of posing
an unreasonable risk to health, safety, or property during transportation. This
includes, but is not limited to:
·Minor Blast/Minor Projection
Hazard — Ammunition
·Oxidizing Substances — Batteries
·Flammable Solids — Black
Powder
·Flammable and combustible liquid
— Cleaners, oil, and aerosol cans
If you wish to order any
hazardous material, you must provide a physical address for shipment through
UPS.
Magazine
Ordering Restrictions
Shepherd Tactical Supply abides
by all state regulations regarding the sale of high capacity magazines.
We DO NOT ship high-capacity magazines with
firearms to the states listed below. We WILL NOT replace
high capacity magazines with state compliant magazines. We DO NOT offer
refunds in place of the magazines.
It is the customer’s
responsibility for understanding state laws regarding magazine capacities.
Customers ordering magazines that are illegal to own in their state will have
their orders cancelled and will be charged a 5% restocking fee.
STATES
WITH APPLIED MAGAZINE RESTRICTIONS
·California —
No magazines greater than 10 rounds
·Colorado —
No magazines greater than 15 rounds, effective July 1st, 2013
oBoulder —
No magazines greater than 10 rounds
·Connecticut —
10 Rounds and less with a valid permit.
·Hawaii —
No magazines greater than 10 rounds
·Illinois (North Chicago) —
No rifle magazines greater than 16 rounds
·Aurora, Skokie, Chicago,
Evanston — No rifle magazines
greater than 15 rounds
·Highland Park, Cook County,
Dolton, Homewood, Deerfield — No rifle
magazines greater than 10 rounds
·Deerfield —
No shotgun magazines over 5 rounds
·Indiana (South Bend) —
No magazines greater than 15 rounds
·Maryland —
No magazines greater than 10 rounds October 1st, 2013
·Massachusetts —
No sales. We will not ship ANY items to the state of Massachusetts.
·New York —
No magazines greater than 10 rounds
·New Jersey —
No magazines greater than 15 rounds
·Vermont —
No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No
pistol magazines over 15 rounds effective immediately.
·Washington D.C. —
No Sales. We will not ship ANY items to the District of Columbia.
We will not ship high capacity
magazines for CA customers to a High Capacity Magazine Dealer. High Capacity
Magazine Dealers in CA may place orders with us directly.
MAGAZINE
RESTRICTION EXCEPTIONS
·Law enforcement officers must
provide both their credentials and a letterhead signed by their department's
superior officer stating that the magazine will either be used in the execution
of the L.E.O.'s duties, or off duty. We only recognize City Police Officers,
County Sheriff Deputies, and State Police (including Highway Patrol) as
L.E.O.’s.
·Some of the states listed above
may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
Ammunition
Ordering Restrictions
Shepherd Tactical Supply abides
by all state regulations regarding the sale of ammunition.
·You agree and accept all
policies described in our Terms of Use.
·You are at least 21 years of age
(for handgun ammunition) or 18 years of age (for rifle ammunition).
·By purchasing ammunition, you
are not violating any local, state, or federal laws.
·You have not been convicted of
any felony, a misdemeanor of domestic abuse, and you are not chemically
dependent.
·You have no legal restraint that
would prohibit you from possessing, ordering, owning, or transferring
ammunition.
·You have never been committed to
any mental institution, or been adjudicated as mentally defective. You will not
sell ammunition to any minor.
·You cannot have ammunition
shipped to a post office box.
·You do not live in a state,
city, or county that prohibits you from owning, purchasing, or transferring
ammunition.
·Customers who order ammunition
in states prohibiting the order of ammunition will have their orders cancelled
and a 5% restocking fee will be charged.
WE WILL NOT SHIP
AMMUNITION TO THE FOLLOWING AREAS:
·California —
No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or
Avalon.
·Connecticut —
No sales without a valid permit.
·Alaska —
No Sales. Ammunition must be shipped to a freight forwarder.
·Hawaii —
No Sales. Ammunition must be shipped to a freight forwarder.
·Illinois —
No sales to the city of Chicago or Cook County. All other Illinois residents
must email us a copy of their FOID card in addition to their State ID.
Ammunition must ship to an address on one of these ID's.
·Massachusetts —
No sales. We will not ship ANY items to the state of Massachusetts.
·Maryland —
No Sales to the City of Annapolis and Montgomery County
·New York —
No Sales to New York City, or its five Burroughs. Starting January 1st, 2014
all ammunition must be sent to a FFL.
·New Jersey —
When ordering ammunition commonly used in a handgun/to be used in a handgun,
email us a copy of your Firearms ID. We must ship to the address on the
FID.
·Puerto Rico —No
Sales. Ammunition must be shipped to a freight forwarder.
·Washington D.C. —
No sales. We will not ship ANY items to the District of Columbia.
This is not a comprehensive
list, but is meant as a guide. It is in no way meant to include all laws and
restrictions across the United States. Please contact the authorities in your
area for any possible restrictions.
Other
Ordering Restrictions
·Alaska —
No tannerite sales.
·Hawaii —
No magazines greater than 10 rounds. No AR or AK pistol sales.
·Maryland —
No tannerite sales.
·Massachusetts —
No sales.
·Minnesota —
The following firearms are prohibited in the state of Minnesota: GSG Rimfire
pistols, Walther Rimfire Pistols, Cobra, Phoenix Arms, and Heritage Arms.
·Vermont —
No rifle magazines over 10 rounds will be shipped as of April 13, 2018. No
pistol magazines over 15 rounds effective immediately.
·Washington D.C. —
No sales
Privacy Policy
Effective date: January 1, 2020
Shepherd Tactical Supply,
operates the www.shepherdtacticalsupply.com website
(hereinafter referred to as the "Service").
This page informs you of our policies
regarding the collection, use, and disclosure of personal data when you use our
Service and the choices you have associated with that data.
We use your data to provide and
improve the Service. By using the Service, you agree to the collection and use
of information in accordance with this policy. Unless otherwise defined in this
Privacy Policy, the terms used in this Privacy Policy have the same meanings as
in our Terms and Conditions, accessible from www.shepherdtacticalsupply.com.
Information
Collection and Use
We collect several different
types of information for various purposes to provide and improve our Service to
you.
Types of Data
Collected
Personal Data
While using our Service, we may
ask you to provide us with certain personally identifiable information that can
be used to contact or identify you ("Personal Data"). Personally
identifiable information may include, but is not limited to:
·Email address
·First name and last name
·Phone number
·Address, State, Province,
ZIP/Postal code, City
·Cookies and Usage Data
Usage Data
We may also collect information
on how the Service is accessed and used ("Usage Data"). This Usage
Data may include information such as your computer's Internet Protocol address
(e.g. IP address), browser type, browser version, the pages of our Service that
you visit, the time and date of your visit, the time spent on those pages,
unique device identifiers and other diagnostic data.
Tracking &
Cookies Data
We use cookies and similar
tracking technologies to track the activity on our Service and hold certain
information.
Cookies are files with small
amount of data which may include an anonymous unique identifier. Cookies are
sent to your browser from a website and stored on your device. Tracking
technologies also used are beacons, tags, and scripts to collect and track
information and to improve and analyze our Service.
You can instruct your browser to
refuse all cookies or to indicate when a cookie is being sent. However, if you
do not accept cookies, you may not be able to use some portions of our Service.
Examples of
Cookies we use:
·Session Cookies. We
use Session Cookies to operate our Service.
·Preference Cookies. We
use Preference Cookies to remember your preferences and various settings.
·Security Cookies. We
use Security Cookies for security purposes.
Use of Data
Shepherd Tactical Supply uses
the collected data for various purposes:
·To provide and maintain the
Service
·To notify you about changes to
our Service
·To allow you to participate in
interactive features of our Service when you choose to do so
·To provide customer care and
support
·To provide analysis or valuable
information so that we can improve the Service
·To monitor the usage of the
Service
·To detect, prevent and address
technical issues
Transfer of Data
Your information, including
Personal Data, may be transferred to — and maintained on — computers located
outside of your state, province, country or other governmental jurisdiction
where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy
Policy followed by your submission of such information represents your
agreement to that transfer.
Shepherd Tactical Supply will
take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this Privacy Policy and no transfer of your
Personal Data will take place to an organization or a country unless there are
adequate controls in place including the security of your data and other
personal information.
Disclosure Of
Data
Legal
Requirements
Shepherd Tactical Supply may
disclose your Personal Data in the good faith belief that such action is
necessary to:
·To comply with a legal
obligation
·To protect and defend the rights
or property of <Insert company name here>
·To prevent or investigate
possible wrongdoing in connection with the Service
·To protect the personal safety
of users of the Service or the public
·To protect against legal
liability
Security of Data
The security of your data is
important to us, but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. While we strive to use
commercially acceptable means to protect your Personal Data, we cannot
guarantee its absolute security.
Service
Providers
We may employ third party
companies and individuals to facilitate our Service ("Service
Providers"), to provide the Service on our behalf, to perform
Service-related services or to assist us in analyzing how our Service is used.
These third parties have access
to your Personal Data only to perform these tasks on our behalf and are
obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service
Providers to monitor and analyze the use of our Service.
·Google Analytics
·Google Analytics is a web
analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected
data to contextualize and personalize the ads of its own advertising network.
·You can opt-out of having made
your activity on the Service available to Google Analytics by installing the
Google Analytics opt-out browser add-on. The add-on prevents the Google
Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information
with Google Analytics about visits activity.
Our Service may contain links to
other sites that are not operated by us. If you click on a third party link,
you will be directed to that third party's site. We strongly advise you to
review the Privacy Policy of every site you visit.
We have no control over and
assume no responsibility for the content, privacy policies or practices of any
third party sites or services.
Changes to This
Privacy Policy
We may update our Privacy Policy
from time to time. We will notify you of any changes by posting the new Privacy
Policy on this page.
We will let you know via email
and/or a prominent notice on our Service, prior to the change becoming
effective and update the "effective date" at the top of this Privacy
Policy.
You are advised to review this
Privacy Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
Contact Us
If you have any questions about
this Privacy Policy, please contact us: